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AI Chatbots and Automation in Dubai

A chatbot that answers in Arabic and English, and a short automation behind the lead.

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  • 350+ websites
  • 15+ years
  • Offices in Dubai and London
  • Award winning

An AI chatbot for a business in Dubai answers the questions customers already ask, on the website, on WhatsApp, and on Instagram. When the chat should become a lead, it collects a name and a number and passes them to the team. Automation then files that lead, notifies someone, and can start a follow-up the person has agreed to. The site the bot sits on is website design. This work lives with the other services.

Chatbot setup: questions, answers, channel, test, and handoff to the team. Questions Answers Channel Test Handoff Chatbot setup: questions, answers, channel, test, and handoff to the team. Questions Answers Channel Test Handoff

Where the chatbot can work

  • Website chatbot

    Answers on the site, then offers a form when a person should talk to the team.

  • WhatsApp

    WhatsApp Business replies for questions, bookings, and follow-ups people opted into.

  • Instagram

    Replies in Instagram messages, using the same answers as the site and WhatsApp.

  • Arabic and English

    The bot reads and answers in both. Right-to-left Arabic is part of the website around it.

  • Lead capture

    Name, phone, and the question, saved when the chat should become a lead.

  • CRM or a sheet

    Leads land in the CRM you already use, or in a Google Sheet the team can open.

What the bot is for

The useful bot covers opening hours, location, services, booking, and the questions that fill the inbox every week. It answers those in Arabic and English, and it offers a person when the question needs a judgement, a quote, or a complaint. Copywriting is included: we draft the answers from how you already explain the business, and you can replace any line with your own text.

WhatsApp Business messaging stays inside WhatsApp. People message the business number, and the bot replies in that thread. Campaigns that go out to a list sit on the email and WhatsApp page. Instagram uses the same answer set, so a change on the site can match the social inbox.

Automation around the chat

A workflow is a short list of steps you can point at. A new lead can create a row in Google Sheets, or a contact in the CRM you already use. The team can get a message with the question and the phone number. A follow-up can wait until the next morning and go out on email or WhatsApp when that person has opted in. We set up the steps you approve, and we leave a note of what each step does so the team can change a reply later.

The bot collects what people ask. Those lines are how you improve the answers. A monthly look at the questions the bot handed to a human shows the gaps. New answers go in, and the old ones stay if they are still right.

How setup works

  • The questions

    The ten things customers already ask, in the words they use.

  • The answers

    We write them, or we use yours. Copywriting is included.

  • The channel

    Website, WhatsApp, Instagram, or the set you want live first.

  • A test

    Arabic and English prompts, including the ones the bot should hand to a person.

  • The handoff

    A person sees the lead, the transcript, and where to reply.

  • The next answers

    New questions from real chats get added so the bot stays current.

Ten real questions are enough for a first version. We connect one channel first if you want to see it working, then add WhatsApp or Instagram. The website, if you need a new one, is designed so the chat and the contact form share the same fields.

Related pages

Other services

The hub for apps, campaigns, social posts, events, and samples.

Other services

Website design

The site the chatbot can live on, with the words included.

Website design

Questions about AI chatbots in Dubai

Where can the chatbot run?

On your website, on WhatsApp Business, and in Instagram messages. The same answers can serve all three, so the team updates one set of replies.

Does it work in Arabic and English?

Yes. We write the answers in both, or we use the text you send. The website around the bot can be right to left for Arabic.

How are leads saved?

When a chat should become a lead, the bot asks for a name and phone and sends that, with the question, to your CRM or to a Google Sheet.

What can automation do besides chat?

It can tag a lead, notify the team, add a row to a sheet, and start a follow-up on a channel the person has agreed to. The steps are the ones you approve.

How does setup work?

We collect the real questions, write the answers, connect the channel, test Arabic and English, and hand you the inbox. A website for the bot to live on is website design.

Send the questions customers already ask.

We reply with how the bot and the lead handoff would work.

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